Research Staff Profiles

Esther Ngocha-Chaderopa Business Management Lecturer profile photo.

Esther Ngocha-Chaderopa


Business Management Lecturer


Doctoral Candidate, Mcom (Distinction);
MBA, Postgraduate Diploma in Management; BSc Hon HRM



+64 7346 8568


Esther teaches and researches in human resource management, employment relations, and applied management.

Esther has a strong interest in giving ‘voice’ to vulnerable workers. This has seen her undertake a number of projects which have explored human resources practices from perspectives of migrant care workers and also women of colour in leadership roles. This agenda has also seen her concentrating on the facet of employee well-being.

Research Interests:

  • Human Resource Management
  • People management and performance
  • Equality, culture and diversity
  • Employee engagement, health and well-being
  • Employment relations (ER)

Research Publications and Outputs:

Supervision - Master of Management:

Recently completed

  • Ranjit, Samjana -Supervision and work performance of care workers in Hamilton Aged Residential Care.
  • Vohra, Amit- Employee perceptions of people management practices, Retention and Turnover: The case of Indian Owned Restaurants in New Zealand

Peer-reviewed journal articles

  • Ngocha-Chaderopa, N. E., & Boon, B. (2016). Managing for quality aged residential care with a migrant workforce. Journal of Management & Organization, 22(01), 32-48.

Other online publications

  • Ngocha-Chaderopa, N.E. (2013) Aged Care Institutions Management: A study of management’s engagement strategies to support migrant careworkers’ delivery of quality elderly care. M.Com thesis. School of Business, University of Otago
  • Ngocha-Chaderopa, N.E (2013. To employ or not to employ: Exploring the managers' perceptions of the challenges associated with migrant careworkers' employment in New Zealand. Waikato University Student Research Conference paper

Refereed conference proceedings

  • Ngocha-Chaderopa, N.E (2016). The struggle is real: International students share their experiences. National Tertiary Learning and Reaching Conference, Rotorua, New Zealand
  • Ngocha-Chaderopa, N.E (2016). Perceptions of the role of HR in dealing with workplace bullying. Firth 21st Century Academic Forum Conference at Harvard, Boston, USA
  • Ngocha-Chaderopa, N.E (2016). Impact of workplace bullying, harassment and discrimination on employee wellbeing and employee performance. Firth 21st Century Academic Forum Conference at Harvard, Boston, USA
  • Ngocha-Chaderopa, N.E (2016). Narrating the stories of residents receiving care from migrants in the New Zealand Aged Residential Care, 2016 NZ Association of Gerontology Conference, Wellington, New Zealand
  • Ngocha-Chaderopa, N.E (2016). The duality of race and gender for women of colour in leadership roles. Poster presentation. 10th International Conference on Workplace Bullying and Harassment, Auckland, New Zealand,
  • Ngocha Chaderopa, N.E (2015). Internationalization of the Aged Care Employee Workforce and the Quest for Aged Quality Care Delivery in New Zealand’s Aged Care Sector: Managing Racism and Discrimination, Conference on Interdisciplinary Business & Economics Research, Hong Kong.
  • Vail, H and Ngocha-Chaderopa, N.E (2015). How do you value identity as an educator? 5th International Women Leading Education across Continents Conference, Hamilton, New Zealand
  • Ngocha-Chaderopa, N.E (2015). A foot in both worlds: administrative challenges with migrant care workers in the New Zealand Aged Care Sector. Poster presentation. NZ College of Primary Health Care, July, Te Papa, Wellington, New Zealand.
  • Ngocha-Chaderopa N.E (2015). International students employed in the care sector. New Zealand’s Population Conference, University of Waikato, Hamilton, New Zealand.
  • Ngocha-Chaderopa N.E (2014). Migrant care workers’ workplaces challenges ‘a view from the top’. New Zealand Gerontology Association Conference September, University of Otago, Dunedin, New Zealand.
  • Ngocha-Chaderopa N.E (2014). Communication challenges: Managers experiences with migrant careworkers in New Zealand. NZNO 9th National Gerontology Section Conference, November, Waipuna, Auckland, New Zealand.
  • Ngocha-Chaderopa, N.E (2013). Migrant careworkers and quality care delivery in New Zealand Aged care Institutions. 17th Annual Waikato University Student Research Conference: Hamilton, New Zealand.

Symposium Papers

  • Ngocha-Chaderopa (2015). Workforce managers and caregiving. Valuing the support worker symposium, School of Physiotherapy, University of Otago, Dunedin, New Zealand.
  • Ngocha-Chaderopa, N.E (2014). Storytelling as a method – migrant care workers experiences in New Zealand. Waikato’s Narrative Research Network “Narrative: State of the Art in Aotearoa”, New Zealand.
  • Ngocha-Chaderopa, N.E (2013). Strategies managers of Aged Care Institutions engage to support quality service delivery provided by migrant care workers. Care Giver Research Network, Dunedin, New Zealand. Invited guest speaker

Other forms of dissemination

  • Ngocha-Chaderopa, N.E (2015). University of Otago Departmental seminar, 7 May 2015: What strategies do managers of aged care institutions engage to support quality service delivery provided by migrant care workers?

Papers in Progress (under review in a Journal)

  • Ngocha-Chaderopa, N.E (2017). What I do, how you treat me and how I feel matter- A case for migrant care workers in the New Zealand aged residential care sector. Special Issue for the New Zealand Journal of Employment Relations

Book Chapters (under review)

  • Vail, H and Ngocha-Chaderopa (2016). How do you value identity as an educator? Women Leading Education. Book Chapter

Current research projects

  • Hale, L., Kayes, N., & Ngocha-Chaderopa, N.E (2017) Valuing those supporting people living with cognitive decline. Collaborative research. Project funded by Brain Research New Zealand
  • Ngocha-Chaderopa, N.E (2017). An Exploratory Study Comparing Work Experiences of Native born and Migrant Care Workers in the New Zealand Aged Residential Care Sector (PhD Thesis)

Page last updated: 13 Oct 2017