Support Services for International Students

International student orientation programme

On arrival at Auckland International Airport or Rotorua Airport, you will be met by one of our shuttle drivers who will drop you off to your homestay, Tangatarua, the Hall of Residence,  or your accommodation in the city Centre. The shuttle transfer is free for every student who arrive in NZ to start their study at Toi Ohomai Institute of Technology. Please ensure that our team has received your flight details at least 3 days prior to your arrival at the airport.

Orientation is all about you

We have a great orientation programme planned for you. Designed to be both fun and informative, this event will prepare you for studying at Toi Ohomai, living in New Zealand, and how to be successful during your studies. You’ll get to know some of the staff from the International Centre, meet other international students and community representatives, and make valuable contacts.

As a new student, you are required by Immigration New Zealand to attend orientation. Your offer letter will show the date of your orientation; please note that date in your calendar.

During orientation you will learn more about:

  • Toi Ohomai support services and facilities including our pastoral care services, Health Centre, learner support services, Careers and Employability Centre (Rotorua only), Student Pulse (students’ association), and our libraries
  • Your medical and travel insurance
  • Immigration regulations governing visas, student visa conditions and requirements for extending your visa (one-year post-study visa or student visa)
  • Banking in New Zealand, and IRD
  • Employability workshops, how to write a CV, and interview skills workshops
  • A traditional Māori welcome (pohiri)
  • Student Code of Conduct – your rights and responsibilities
  • Toi Ohomai academic regulations, course requirements, attendance and misconduct
  • Grievance procedures, transfers, withdrawals and refund policy
  • Culture shock – what it is and how to deal with it
  • Emergencies and how to keep yourself safe
  • New Zealand law
  • Cultural behaviour in New Zealand
  • Local public transport and how to use this service
  • City tour, and important places to know around the city centre
  • Accommodation information, New Zealand housing, temporary accommodation and tenancy agreements
  • Local recreational facilities and activities available

On your first day you will be taken to your faculty administration area for Verification of your original documents and for completing the Enrolment process.

If you are enrolling on the Certificate in English, then the initial English levels test will be completed. This takes approximately three (3) hours and will identify the correct English class for you to join.

International Centre Contact Details

Page last updated: 11 Jul 2017