Salon & Spa Operations

    Course details

    • Code: BEAU.5001
    • Fee: $716*
    • Level: 5
    • Credits: 15
    • EFTS: 0.125
    • Subject: Hairdressing
Study optionsFull-time
Time in class34 (approximate total hours)
Offered (indicative)February
LocationRotorua (Mokoia)
Pre-requisiteCompletion of Year 1 of the Diploma in Beauty Therapy (Certificate in Beautician Services), or equivalent skills and knowledge
Related programmes Diploma in Beauty Therapy;

Course Aim

Develop knowledge and skills to develop effective working relationships with colleagues within the salon environment, and contribute to the operational efficiency, effectiveness and profitability of a salon or spa business. Gain experience in the roles and responsibilities of team members in a salon, team dynamics and team work, monitoring and maintaining healthy and safety practice, promoting and selling products and services to clients, and salon management and operations.

Learning outcomes

On successful completion of this course, students will be able to:

  1. demonstrate knowledge of the roles and responsibilities of team members in a salon;
  2. interact and establish effective working relationships with colleagues;
  3. communicate effectively with colleagues and clients;
  4. recognise team dynamics and behaviours, and implement strategies to resolve conflict and foster a supportive team environment;
  5. carry out, record and report risk assessments in the salon workplace, and determine necessary actions to eliminate or minimise risks;
  6. monitor and support the work of others in a salon to ensure compliance with health and safety requirements;
  7. use effective selling and communication techniques to identify selling opportunities, and introduce salon products and services to clients;
  8. evaluate the effectiveness of selling techniques and promotional activity in generating product and service sales; and
  9. demonstrate knowledge of salon management and operational requirements.

Embedded unit standards or achievement standards

Title Code
Working with colleagues within beauty related industries C&G 3003 301
Monitor and maintain health and safety in the salon C&G 3003 302
Promote and sell products and services to clients C&G 3003 304

For more information on Unit Standards explore the NZQA Framework


*Course cost/fee: Indicative standard fee for New Zealand residents only. Fees for non-New Zealand residents will vary, visit the Programmes and Tuition Fees for International Students information page.

*Course cost/fee last updated 13-Dec-2016

Page last updated: 01 Sep 2017