Quality Management Systems: Macro To Micro

    Course details

    • Code: MGMT.8002
    • Fee: $793*
    • Level: 8
    • Credits: 15
    • EFTS: 0.125
    • Subject: Business Management
Study optionsFull-time
Time in class60 (approximate total hours)
Offered (indicative)Semester 1, Semester 2
LocationRotorua (Mokoia)
Related programmes Master of Management;

Course Aim

Students will analyse in-depth organisational quality management systems at both the macro and micro levels. A range of systems and approaches will be examined with a view to students being able to analyse, implement and improve such systems in organisations.

Learning outcomes

On successful completion of this course, the student will be able to:

  1. investigate the conceptual and theoretical models of quality management and systems;
  2. critique and evaluate a range of quality management systems used in business;
  3. consider the legal and functional rationales for creating and implementing a quality management system;
  4. recommend a quality management system for a business at the macro level and create relevant implementation documentation at the micro level;
  5. review the quality management role in effectively implementing, monitoring, reviewing, evaluating and continuing to develop a quality management system at macro and micro levels; and

analyse current research findings relating to the measurement and effectiveness of quality management systems.


*Course cost/fee: Indicative standard fee for New Zealand residents only. Fees for non-New Zealand residents will vary, visit the Programmes and Tuition Fees for International Students information page.

*Course cost/fee last updated 13-Dec-2016

Page last updated: 01 Sep 2017