Hospitality

Looking for a role that could take you around the world? Whether you can see yourself managing a five star hotel or cruising around the Mediterranean, hospitality can open these doors. Hospitality is the art of making people feel welcome and comfortable wherever they are.

Programmes

  • Applied Hospitality (Level 4)

    • Code: WR3147
    • Intakes:
    • Level: 4
    • Credits: 120-125
    • Duration: 1 year

    Gain skills, knowledge, and capability in service operations and work practices for the commercial accommodation sector and/or food and beverage sector of the hospitality industry.

    Graduates will be able to professionally...

  • Graduate Diploma in Hotel Management

    • Code: WR3031
    • Intakes: Semester 1, Semester 2, November
    • Level: 7
    • Credits: 120
    • Duration: 1 year

    Develop current theoretical and applied knowledge and skills, and to broaden their expertise in the hotel management industry to complement their current experience and/or qualifications.

  • New Zealand Certificate in Food and Beverage Service (Level 3), Cafe Services and Barista strands

    • Code: WR3119
    • Intakes: Semester 1, Semester 2
    • Level: 3
    • Credits: 60
    • Duration: 1 semester

    This programme aims to produce graduates with fundamental skills and core knowledge in commercial food and beverage preparation and service work practices. Students will develop capability in communication, teamwork and...

  • New Zealand Certificate in Food and Beverage Service (Level 4), Restaurant Services strand

    • Code: WR3120
    • Intakes: Semester 1, Semester 2
    • Level: 4
    • Credits: 60
    • Duration: 1 semester

    Develop advanced skills and knowledge in food and beverage service operations and work practices. Students will develop capability in monitoring and maintaining effective communication, teamwork and service delivery through an...

  • New Zealand Certificate in Hospitality (Level 2)

    • Code: NZ2108
    • Intakes: Semester 2
    • Level: 2
    • Credits: 40
    • Duration: 8 weeks

    The hospitality industry is booming and this entry level qualification provides you with the key attributes and skills to work under supervision is this exciting industry.

    Apply now and be ready...

  • New Zealand Diploma in Hospitality Management (Level 5)

    • Code: NZ2539
    • Intakes: Semester 1, Semester 2
    • Level: 5
    • Credits: 120
    • Duration: 1 year

    Develop the capability to work as junior or trainee hospitality managers, supervisors or team leaders across a range of hospitality establishments and sectors.

    This programme establishes comprehensive knowledge, skills, and standards...

  • New Zealand Diploma in Hospitality Management (Level 6)

    • Code: NZ2540
    • Intakes: Semester 1, Semester 2
    • Level: 6
    • Credits: 120
    • Duration: 1 year

    This programme includes the following content:

    • Cultural dimensions of tourism and hospitality; cultural dynamics, changes and conflicts for destinations.
    • Tourism and hospitality staff development and retention; performance and progression; leadership.
    • Innovation in...

    Courses

    • Café Culture and Service

      • Code: HOSP.3209
      • Level: 3
      • Credits: 10
      • Location: Rotorua (Mokoia); Tokoroa; Taupo; Whakatane

      The aim of this course is to provide students with knowledge of modern café culture and trends, and the skills required to provide effective food and beverage service. Students will...

    • Communication and Work Practices for Food and Beverage Service

      • Code: HOSP.3207
      • Level: 3
      • Credits: 10
      • Location: Rotorua (Mokoia); Tokoroa; Taupo; Whakatane

      Gain introductory knowledge in work practices, communication and interactions within a food and beverage service context. Develop the skills to enhance the customer experience....

    • Food and Beverage Preparation

      • Code: HOSP.3208
      • Level: 3
      • Credits: 10
      • Location: Rotorua (Mokoia); Tokoroa; Taupo; Whakatane

      Gain food and beverage preparation, and presentation skills. Develop a range of cookery methods and basic culinary applications, and preparing non‐alcoholic beverages for service....

    • Food and Beverage Service: Legislation and Compliance

      • Code: HOSP.4208
      • Level: 4
      • Credits: 15
      • Location: Rotorua (Mokoia); Tokoroa; Whakatane

      Gain the knowledge of the legislation, registration, licensing and compliance requirements that apply to the operation of food and beverage service establishments. Develop capability in the development of standard operating...

    • Hospitality Issues and Strategies

      • Code: TOUR.7786
      • Level: 7
      • Credits: 15
      • Location: Rotorua (Mokoia)

      This course will provide students with an understanding of the national and international environment in which New Zealand hospitality industry operates, an awareness of critical issues facing the hospitality sector...

    • Hotel Management

      • Code: TOUR.6700
      • Level: 6
      • Credits: 15
      • Location: Rotorua (Mokoia)

      The aim of this course is to provide students with the knowledge to evaluate and apply a range of financial management and commercial strategies to assist in improving the quality...

    • Hotel Reception Administration

      • Code: HOSP.4204
      • Level: 4
      • Credits: 15
      • Location: Rotorua (Mokoia)

      Develop knowledge and skills in the administrative functions of a hotel reception including determining, prioritising and co-ordinating work requirements, staff workloads, end of shift procedures and inter-departmental communication....

    • Hotel Reception Systems

      • Code: HOSP.4203
      • Level: 4
      • Credits: 15
      • Location: Rotorua (Mokoia)

      Gain the knowledge and skills required to prioritise and manage guest requirements using an accommodation property management system, and to maintain a guest luggage register and the relevant security practices....

    • Hotel Reception Work Practices

      • Code: HOSP.4201
      • Level: 4
      • Credits: 15
      • Location: Rotorua (Mokoia)

      Develop capability in monitoring and maintaining work practices relevant to the reception hub in the hotel accommodation sector including health, safety and security requirements, staff and guest communication and interactions,...

    • Hotel Reservation Services

      • Code: HOSP.4202
      • Level: 4
      • Credits: 15
      • Location: Rotorua (Mokoia)

      Develop knowledge and skills required to advise guests on accommodation options and services, and to co-ordinate and process guest reservations and service requests....

    • Hotel Sales and Marketing

      • Code: TOUR.7800
      • Level: 7
      • Credits: 15
      • Location: Rotorua (Mokoia)

      The aim of this course is to provide students with knowledge and skills enabling them to analyse sales and marketing cycles within the hotel industry and to develop a strategic...

    • Industry Internship

      • Code: TOUR.7750/7751
      • Level: 7
      • Credits: 30
      • Location: Rotorua (Mokoia)

      The aim of this course is to provide students with First hand, contemporary field experience in the tourism sector under the supervision of a staff member and the opportunity to...

    • Monitoring Work Practices in Food and Beverage Service

      • Code: HOSP.4205
      • Level: 4
      • Credits: 20
      • Location: Rotorua (Mokoia); Tokoroa; Whakatane

      Gain knowledge and skills in the implementation, monitoring and maintenance of food safety, health and safety, standard operating procedures, and service delivery within a food and beverage service environment.Develop capability...

    • Restaurant Operations

      • Code: HOSP.4206
      • Level: 4
      • Credits: 10
      • Location: Rotorua (Mokoia); Tokoroa; Whakatane

      Gain knowledge of food and beverage service styles, menu types, and operational requirements and considerations for different restaurant establishments including sustainable practices. Develop skills in introductory menu planning and food...

    • Restaurant Service Delivery

      • Code: HOSP.4207
      • Level: 4
      • Credits: 15
      • Location: Rotorua (Mokoia); Tokoroa; Whakatane

      Gain the knowledge and skills to provide effective food and beverage service within a restaurant establishment. Develop capability in the preparation and presentation of food and beverages, monitoring and maintaining...

    • Retail and Distribution Core Skills

      • Code: RETL.3000
      • Level: 3
      • Credits: 15
      • Location: Taupo

      The aim of this course is to enable students to demonstrate knowledge of products and legislation applicable to sale of goods and services, provide information to customers on products in...

    • Retail Management

      • Code: RETL.4000
      • Level: 4
      • Credits: 15
      • Location: Rotorua (Mokoia); Whakatane

      The aim of this course is to enable students to create in‐store displays; demonstrate knowledge of staff recruitment; appoint and manage operations, personnel, and resources in a retail or distribution...

    • Safety Practices in Food and Beverage Service

      • Code: HOSP.3206
      • Level: 3
      • Credits: 10
      • Location: Rotorua (Mokoia); Tokoroa; Taupo; Whakatane

      Gain applied knowledge of food safety, storage and handling practices, workplace health, and security in a food and beverage service environment. Develop the skills required to identify and respond to...

    • Sales and Communication

      • Code: RETL.3002
      • Level: 3
      • Credits: 15
      • Location: Rotorua (Mokoia); Whakatane

      The aim of this course is to enable students to use active listening techniques to gain information and respond to information; take corrective action on customers' complaints during customer interactions;...

    • Stock Control

      • Code: RETL.3001
      • Level: 3
      • Credits: 15
      • Location: Taupo

      The aim of this course is to enable students to demonstrate knowledge of security systems and procedures to ensure the security of cash and valuable items; manage and identify factors...

    • The Art of Coffee and Barista Service

      • Code: HOSP.3210
      • Level: 3
      • Credits: 20
      • Location: Rotorua (Mokoia); Tokoroa; Taupo; Whakatane

      The aim of this course is to provide students with knowledge of coffee production and the global coffee industry, and skills in preparing and presenting espresso beverages and providing effective...

    • Tourism Careers

      • Code: TOUR.3001
      • Level: 3
      • Credits: 15
      • Location: Rotorua (Mokoia)

      The aim of this course is to give students the ability to evaluate a work role within the tourism industry in terms of personal and legal requirements....

    Page last updated: 01 Sep 2017