- Code: HOSP.4204
- Fee: $716*
- Level: 4
- Credits: 15
- EFTS: 0.125
- Subject: Hospitality
|Time in class||36 (approximate total hours)|
|Work experience||34 (approximate total hours)|
|Offered (indicative)||Semester 2|
Develop knowledge and skills in the administrative functions of a hotel reception including determining, prioritising and co-ordinating work requirements, staff workloads, end of shift procedures and inter-departmental communication.
On successful completion of this course, students will be able to:
- Establish hotel reception work tasks in accordance with shift rosters.
- Co-ordinate and communicate post-arrival guest requirements with relevant staff and departments in accordance with establishment requirements.
- Carry-out end of shift procedures and reporting in accordance with establishment requirements.
*Course cost/fee: Indicative standard fee for New Zealand residents only. Fees for non-New Zealand residents will vary, visit the Programmes and Tuition Fees for International Students information page.
*Course cost/fee last updated 13-Dec-2016
Page last updated: 01 Sep 2017