New Zealand Certificate in Food & Beverage Service (Level 3), Cafe Services & Barista strands

Programme details

Translation Te Pōkaitahi ā Motu Ratonga Kai Waireka (Paetoru), Taurā Wharau
Code WR3119
Level 3
Credits 60
Duration 1 semester
IntakesSemester 1, Semester 2
Study options Full-time
LocationRotorua (Mokoia), Tokoroa, Taupo, Whakatane
Further study Culinary Arts and Baking
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Programme aim

This programme aims to produce graduates with fundamental skills and core knowledge in commercial food and beverage preparation and service work practices. Students will develop capability in communication, teamwork and customer service within the food and beverage sector context of the hospitality industry through an applied focus on café and barista operations. On completion of this programme, graduates can undertake further study in food and beverage service and other hospitality, culinary arts or tourism‐related disciplines, or pursue employment opportunities as service personnel and baristas in commercial hospitality establishments.

Additional costs for all students

Additional costs include uniforms and non-slip leather shoes (approx. $350).

Specialist strands in this programme

Café Services and Barista strands

Career opportunities

Barista; café, food and beverage or restaurant manager; caterer; chef; kitchen assistant, waiter/waitress

Award information

To achieve the award of the New Zealand Certificate in Food and Beverage Service (Level 3) qualification, with endorsements for the Café Services and Barista strands, students must pass a total of 60 core compulsory credits as specified in the WR3119 New Zealand Certificate in Food and Beverage Service (Level 3), Café Services and Barista strands programme structure.

To achieve the award of the New Zealand Certificate in Food and Beverage Service (Level 3) qualification, with a single endorsement for either the Café Services strand or the Barista strand, students must pass a total of 40 core compulsory credits from designated courses in the WR3119 New Zealand Certificate in Food and Beverage Service (Level 3), Café Services and Barista strands programme structure as follows:

  • Café Services strand: HOSP.3206, HOSP.3207, HOSP.3208 and HOSP.3209.
  • Barista strand: HOSP.3206, HOSP.3207 and HOSP.3210.

Knowledge and skills you will gain

Graduates will have the skills, knowledge and attributes to be able to:

  • apply health and safety, food safety and security practices to ensure own safety and minimise potential hazards when serving customers;
  • communicate effectively when serving customers and behave in a professional manner with colleagues, managers and customers;
  • follow standard operating procedures to deal with familiar problems in a hospitality establishment;
  • prepare and serve food and beverages in a café; and
  • prepare and present a range of espresso beverages for customers.

Entry criteria

Admission and entry requirements for this qualification are in accordance with the academic regulations.

In addition, students must be able to confirm that they will have the physical capability to safely withstand 4-8 hour sessions of working in the commercial kitchen and café/restaurant environment. For health and safety purposes, where a candidate has specific medical needs or a medical condition, a medical certificate from the candidate’s doctor may be required.

Selection criteria

Limitations may be imposed on admissions and enrolment for the New Zealand Certificate in Food and Beverage Service (Level 3), Café Services and Barista strands programme due to health and safety factors, and space constraints which restrict the number of students who can be accommodated in the commercial kitchens, café/restaurant and barista facilities.

To ensure enrolment with integrity is maintained, candidates are required to attend an information/briefing session and meet with either the Programme Area Lead for Culinary Arts and Hospitality or teaching staff for the hospitality programme area prior to completing an enrolment application. All applications will be reviewed to ensure eligibility for entry to the New Zealand Certificate in Food and Beverage Service (Level 3), Café Services and Barista strands programme in accordance with the Waiariki Regulatory Framework (Academic Regulations).

Eligible applications will be accepted in the order received. However, should the number of applicants exceed the places available on the programme, applications will be waitlisted for acceptance. Waitlisted applications will be accepted in the order received, should places on the programme become available.

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Compulsory courses

Course details
HOSP.3206 Safety Practices in Food and Beverage Service
Gain applied knowledge of food safety, storage and handling practices, workplace health, and security in a food and beverage service environment. Develop the skills required to identify and respond to hazards, incidents and accidents, safely handle and maintain knives, and practise food safety and hygiene.
Credits 10 Intakes Semester 1
HOSP.3207 Communication and Work Practices for Food and Beverage Service
Gain introductory knowledge in work practices, communication and interactions within a food and beverage service context. Develop the skills to enhance the customer experience.
Credits 10 Intakes Semester 1
HOSP.3208 Food and Beverage Preparation
Gain food and beverage preparation, and presentation skills. Develop a range of cookery methods and basic culinary applications, and preparing non‐alcoholic beverages for service.
Credits 10 Intakes Semester 1, Semester 2
HOSP.3209 Café Culture and Service
The aim of this course is to provide students with knowledge of modern café culture and trends, and the skills required to provide effective food and beverage service. Students will also learn how to process customer payments, and perform basic costings and pricing calculations relevant to the café environment.
Credits 10 Intakes Semester 1, Semester 2
HOSP.3210 The Art of Coffee and Barista Service
The aim of this course is to provide students with knowledge of coffee production and the global coffee industry, and skills in preparing and presenting espresso beverages and providing effective barista service.
Credits 20 Intakes Semester 1, Semester 2


*Course cost: Standard fee for New Zealand residents only. Fees for non-New Zealand residents will vary, visit the International Programmes and Tuition Fees information page.

Page last updated: 19 Oct 2017