Workplace upskilling

Free programmes customised for your business

  • Increase your profitability and productivity
  • Develop the potential of your employees
  • Customised programmes to meet your needs
  • We can train at your place of work or here at Waiariki

Customised programme options

Our workplace learning team can create a custom programme for your staff. You choose which areas or skills you would like to focus on. Training can be delivered at your workplace or Mokoia campus.

  • Literacy and numeracy – computer skills, calculating and counting, workplace communication, understanding oral and written instructions, completing forms
  • Language skills – English as a second language, te reo Māori for the workplace
  • Customer service skills – valuing and understanding customer needs and expectations, attitude, courtesy, first impressions, ethical behaviour, listening and speaking skills, verbal and non-verbal communication, knowing your products and services, handling complaints
  • Business Skills – building an effective team, participating in team meetings, problem solving and leadership skills
  • Health and Safety – understanding of and compliance with business health and safety requirements


To organise a tutor to visit your workplace to negotiate a programme for your business, please contact: Bybi Clarke
Ngā Akaaka: Literacy & Numeracy Administrator

Page last updated: 02 May 2017