Salon Reception & Retail Skills

    Course details

    • Code: BEAU.4003
    • Fee: $716*
    • Level: 4
    • Credits: 15
    • EFTS: 0.125
    • Subject: Hairdressing
Study optionsFull-time
Time in class43 (approximate total hours)
Offered (indicative)February
LocationRotorua (Mokoia)

Course Aim

Develop skills and knowledge in reception and retail functions within the salon environment. Gain experience in attending to clients and enquiries, making appointments, handling customer payments, maintaining client records and confidentiality, displaying salon products and promoting salon products and services to clients.

Learning outcomes

On successful completion of this course, students will be able to:

  1. perform salon reception duties including handling enquiries and customer payments, scheduling and recording client appointments, and maintaining the salon reception area;
  2. determine client requirements for salon products and services, and provide accurate information to clients using communication and consultation techniques;
  3. describe and explain the features and benefits of salon products and services using writing and verbal skills; and
  4. design, plan, create and maintain in-salon displays to promote products and services.

Embedded unit standards or achievement standards

Title Code
Promote products and services to clients in a salon C&G 3003 205
Salon reception duties C&G 3003 216

For more information on Unit Standards explore the NZQA Framework


*Course cost/fee: Indicative standard fee for New Zealand residents only. Fees for non-New Zealand residents will vary, visit the Programmes and Tuition Fees for International Students information page.

*Course cost/fee last updated 13-Dec-2016

Page last updated: 01 Sep 2017