New Zealand Certificate in Business (Administration & Technology) (Level 4)

Programme details

Code NZ2461
Level 4
Credits 60
Duration 1 semester
Domestic student fee $2,692* (per year)
IntakesSemester 1, Semester 2
Study options Full-time, Part-time
LocationRotorua (Mokoia), Taupo, Whakatane
*Fees are applicable to study in 2017 and are indicative only; fees will vary depending on the courses selected, and/or course-related costs where applicable.
All of our full-time programmes qualify for student loans and allowances through StudyLink. Many part-time programmes also qualify. Apply online at or phone 0800 88 99 00. Apply early to help avoid enrolment and payment delays.

Programme aim

Gain the skills and knowledge to work, or gain employment, in a wide range of general office administration roles in a variety of sectors, under broad guidance.

Course content

BATS.4100 Professional Workplace Practice
BATS.4101 Human Resources Administration
BATS.4102 Money Management
BATS.4103 Integrating Business Technologies

Career opportunities

Senior receptionist, customer relationship roles, personal assistants and secretaries, front line customer service roles, call or contact centre operators, office support workers, web administrator, service desk coordinator

Award information

To achieve the award of the New Zealand Certificate in Business (Administration and Technology) (Level 4), students must pass a total of 60 credits

Knowledge and skills you will gain

Technical knowledge and skills gained:

  • Select and apply business applications and technological devices to provide administrative services to meet business entity needs.
  • Perform financial calculations, process data, and produce information for business purposes.
  • Maintain administrative systems and processes and make recommendations for improvements, to meet business entity needs.

People skills gained:

  • Communicate to develop relationships with stakeholders.
  • Collaborate and contribute to the achievement of team objectives.
  • Select and apply customer service techniques, to consistently meet stakeholder expectations.

Affective skills gained:

  • Demonstrate professional and ethical behaviour, in a socially and culturally appropriate manner.
  • Manage self and organise others to contribute to the entity’s performance.

Entry criteria

Admission and entry requirements for this qualification are in accordance with the academic regulations. An NCEA Level 2, or a Level 3 qualification, or equivalent skills is also required.

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Page last updated: 30 Sep 2017