New Zealand Certificate in hairdressing (Salon Support) (Level 3)

Programme details

Translation Pōkaitahi o Aotearoa Kaiwhakarākei Makawe (Nōhanga Taurima) (Pae 3)
Code NZ2411
Level 3
Credits 120
Duration 1 year
Domestic student fee $6,550* (per year)
IntakesSemester 1
Study options Full-time
LocationRotorua (Mokoia), Taupo, Whakatane
Further study New Zealand Certificate in Hairdressing (Emerging Stylist) (Level 4)
*Fees are applicable to study in 2017 and are indicative only; fees will vary depending on the courses selected, and/or course-related costs where applicable.
All of our full-time programmes qualify for student loans and allowances through StudyLink. Many part-time programmes also qualify. Apply online at or phone 0800 88 99 00. Apply early to help avoid enrolment and payment delays.

Programme aim


Our introductory level 3 hairdressing programme provides the knowledge, skills and standards of professional practice for the hairdressing industry. You’ll learn how to perform reception duties, provide limited client consultation, and perform beginning styling tasks like blow-drying, moulding, setting, and long hair-ups. You’ll also learn how to mix, apply and remove a limited range of colour treatments as directed, and more.

The requirements for the City & Guilds 3002-60 Level 2 Diploma in Hairdressing Services are embedded within this programme.

Career opportunities

Salon support roles in the hairdressing sector

Award information

To achieve the award of the New Zealand Certificate in Hairdressing (Salon Support) (Level 3), you must pass a total of 120 core credits.

To achieve the award of the embedded City & Guilds 3002-60 Level 2 Diploma in Hairdressing Services, you must achieve the City & Guilds units embedded within the respective courses for this programme in accordance with City & Guilds requirements for this award.

Knowledge and skills you will gain

Graduates will have the skills, knowledge and attributes to be able to:

  • apply knowledge of salon culture and hierarchy and specific industry terminology to communicate appropriately with clients, peers and supervisors within the salon and follow instructions and ensure observation of technical skills is respectful of the client experience;
  • undertake limited reception duties, including appointment making, home hair care sales and maintenance of retail product displays;
  • apply knowledge of the key role a Salon Assistant plays to provide limited support services that contribute to the client journey through the salon;
  • perform a limited scope consultation, including hair and scalp analysis;
  • perform elementary styling tasks, including blow-drying, moulding, setting and long hair-ups;
  • safely hold scissors, follow a pre-cut guide, comb and project the hair and maintain even tension on a mannequin;
  • mix, apply and remove a limited range of colour treatments as directed;
  • understand the process and basic principles when neutralising chemical reformation services;
  • meet the personal health, hygiene and presentation requirements of the salon environment, and self-style in ways that promote current trends in fashion; and
  • follow workplace health, safety, hygiene and environmental policies, identify and report potential hazards and minimise the impact of workplace activities on the environment.

Entry criteria

You will be assessed for your ability to meet the academic, and health and safety requirements of this

Academic credit may be granted for relevant learning achieved prior to enrolment on a course or programme.

Evidence of English language competency must be provided if English is not your first language.

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Compulsory courses

Course details
HAIR.3301 The Salon Assistant
Gain knowledge of roles, services, and career pathways within the hair industry and salon environment, including work practices and expectations for salon assistants. Develop core skills in communicating and interacting with clients, peers and supervisors, salon health and safety, and personal presentation and hygiene requirements.
Credits 20 Intakes Semester 1
HAIR.3302 Shampoo Service and Scalp Massage
Gain the skills and knowledge to provide shampoo and conditioning services, and apply hair treatments using various scalp massage techniques. Learn about shampoo and conditioning products, and hair and scalp structure and conditions.
Credits 15 Intakes Semester 1
HAIR.3303 Introduction to Hair Colouring and Product Knowledge
Gain introductory knowledge and skills in hair colouring. Also develop knowledge of hair products and services, and how to promote these to clients.
Credits 10 Intakes Semester 1
HAIR.3304 Introduction to Hair Styling and Perming
Gain introduction skills in hair styling and chemical hair perming services. Develop fundamental knowledge and skills in basic hair styling, the perming process and winding techniques.
Credits 15 Intakes Semester 1
HAIR.3305 Elementary Hair Styling
The aim of this course is to further develop students’ practical skills in elementary hair styling services including blow-waving, setting and hair-ups. Students will learn to use a range of hair styling techniques to create a variety of looks.
Credits 20 Intakes Semester 2
HAIR.3306 Introduction to Hair Cutting
The aim of this course is to provide students with introductory knowledge and skills in cutting hair using basic techniques. Students will work on manikins throughout the course to develop capability in the safe use of cutting tools and equipment, sectioning hair, maintaining tension and cutting hair into one‑length and...
Credits 10 Intakes Semester 2
HAIR.3307 Salon Reception and Client Service
The aim of this course is to provide students with knowledge and skills in salon reception duties and procedures within the hairdressing industry. Students will also develop skills in customer service, client consultation, and hair and scalp analysis to effectively determine client and hair service requirements.
Credits 15 Intakes Semester 2
HAIR.3308 Hair Colouring and Competition Work
The aim of this course is to develop students’ knowledge and skills in hair design. Students will explore hair design and creation using a variety of technical skills to produce hair designs to competition standard.
Credits 15 Intakes Semester 2

*Course cost: Standard fee for New Zealand residents only. Fees for non-New Zealand residents will vary, visit the International Programmes and Tuition Fees information page.

Page last updated: 01 Sep 2017