Client Consultation

    Course details

    • Code: HAIR.4302
    • Fee: $819*
    • Level: 4
    • Credits: 15
    • EFTS: 0.125
    • Subject: Hairdressing
Study optionsFull-time
Time in class30 (approximate total hours)
Work experience52 (approximate total hours)
Offered (indicative)Semester 1
LocationRotorua (Mokoia), Taupo, Whakatane
Related programmes New Zealand Certificate in Hairdressing (Emerging Stylist) (Level 4);

Course Aim

The aim of this course is to develop students’ knowledge and skills in client consultation, enabling them to carry out in-depth hair and scalp analysis, and to support colleagues within the hairdressing salon environment to provide recommendations to clients on salon products and services.

Learning outcomes

On successful completion of this course, students will be able to:

  1. Use effective communication and consultation techniques to determine client expectations and service objectives.
  2. Carry out in-depth hair and scalp analysis including identification of a range of hair, skin and scalp conditions, and maintaining accurate client records.
  3. Provide advice and support to colleagues and clients on hair and scalp conditions.
  4. Make clear recommendations to colleagues and clients on appropriate products and salon services in accordance with client consultation and hair and scalp analysis outcomes.

Embedded unit standards or achievement standards

Title Code
Hairdressing consultation support for colleagues C&G 3002-68 303

For more information on Unit Standards explore the NZQA Framework


*Course cost/fee: Indicative standard fee for New Zealand residents only. Fees for non-New Zealand residents will vary, visit the Programmes and Tuition Fees for International Students information page.

*Course cost/fee last updated 13-Dec-2016

Page last updated: 01 Sep 2017